Research Methods and Techniques

Storyboarding in the Software Design Process

Agile and Iterative Process, Data visualization, Design, Design Tools and Software, Flow and Immersion, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Personas, Prototypes, Research Methods and Techniques, Sketching, Storytelling, User Reported Feedback, Visual Design

Storyboarding can strengthen the user experience elements of your designs, and software for building prototypes from those sketches can be an invaluable tool.

Article by Ambrose Little

February 8, 2013

8 min read

Sharpening Your Competitive Edge with UX Research

Business Value and ROI, Consumer products, Content and Copy, Content Strategy, Contextual User Studies, Customer Experience, Data visualization, Design, Development, Direct Observation Research, E-commerce, Emotion, Marketing and Brand, Product design, Research Methods and Techniques, Strategy, Usability, Vendor-Client Relationships

A digital wedding planning design project with Martha Stewart Living demonstrates the power of taking UX research to the next level.

Article by Rebecca Flavin

February 1, 2013

4 min read

The Four Waves of User-Centered Design

Apple, Business Value and ROI, Design, Development, Facebook, Gaming, Healthcare, Human factors, Mobile Technology, Personal and Professional Development, Personas, Product design, Psychology and Human Behavior, Research Methods and Techniques, Social Media Marketing, Technology, Usability, User Acceptance Testing

Over the past two decades, Bentley University has been charting and propelling the evolution of UX design.

Article by Dr. William Gribbons

January 29, 2013

6 min read

The Cloud is Hazy for Automotive UX

Automotive, Cloud Computing, Consumer products, Customer Experience, Design, Design Tools and Software, Development, Eye tracking, Gestures, Global Products and Localization, Heuristics, Input devices, Internal Company Systems and Intranets, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Product Releases and Redesigns, Prototypes, Research Methods and Techniques, Usability, User Acceptance Testing, Voice & Natural Language

Where user experience in cars is concerned, there are distinct advantages and disadvantages to moving systems to the cloud.

Article by Steve Tengler

January 24, 2013

6 min read

4 Reasons Your UX Investment Isn’t Paying Off

Agile and Iterative Process, Business Value and ROI, Design, Development, Empathy, Employee Experience, Heuristics, Information Design and Architecture, Interface and Navigation Design, Internal Company Dynamics, Personal and Professional Development, Project Management, Research Methods and Techniques, Sketching, Strategy, Team Dynamics, Usability, User Reported Feedback, Vendor-Client Relationships, Wireframes, Working With Stakeholders

Successful user experience efforts require more than just investment—they also need proper implementation.

Article by Hilary Little

January 22, 2013

5 min read

Functional Beauty and User Experience

Apple, Consumer products, Customer Experience, Design, Design Theory, Emotion, Gestures, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Operating Systems, Research Methods and Techniques, Technology, Twitter, Usability, User Reported Feedback, Visual Design

Functional beauty is not as elusive as it sounds and can be created through careful user experience design.

Article by Catalina Butnaru

January 18, 2013

6 min read

Research Methods and Techniques

Storyboarding in the Software Design Process