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Home ›› Research Methods and Techniques ›› Page 40

Research Methods and Techniques

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Creating Social Experiences that Customers Care About

  • Content and Copy, Content Strategy, Customer Experience, Design, E-commerce, Facebook, Global Products and Localization, Research Methods and Techniques, Social Media Marketing, Social Networking, Technology, Technology for the Common Good, Vendor-Client Relationships

It seems as though users respond to digital social experiences that make them feel something.

Article by Doug Klein
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5 min read
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Treat Your Users Like Children

  • Apple, Content and Copy, Content Strategy, Design, Information Design and Architecture, Interface and Navigation Design, Personal and Professional Development, Psychology and Human Behavior, Research Methods and Techniques, Sketching

UX design brings with it some of the same rewards and challenges that come with being a parent.

Article by Jamal Jackson
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5 min read
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Tinkering in the Model Shop

  • Data visualization, Design, Design Theory, Design Tools and Software, Development, Gaming, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Motion and Animation, Research Methods and Techniques

UX practitioners can learn valuable skills for complex projects from scientific models—which often take cues from user experience design.

Article by Hunter Whitney
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8 min read
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The Flâneur Approach to User Experience Design

  • Design, Design Theory, Development, Emotion, Human factors, Personal and Professional Development, Product design, Psychology and Human Behavior, Research Methods and Techniques, Storytelling, Strategy

We can learn a lot about good UX when we slow down, wander aimlessly, and observe the world around us.

Article by Sarah Doody
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7 min read
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Research Where Your Channels Cross

  • Apple, Customer Experience, Data visualization, Facebook, Mobile Applications, Mobile Technology, Research Methods and Techniques, Storytelling, Tablet, User Acceptance Testing

Solid UX requires understanding the relationships customers have with your different points of access.

Article by Jessica Peterson
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8 min read
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From User Experience To Customer Experience

  • Apple, Business UX Leaders, Customer Experience, Design, Human factors, Interaction Design, Internal Company Dynamics, Psychology and Human Behavior, Research Methods and Techniques, Team Dynamics, The Business of UX

In the age of the customer, finding common ground between CX and UX benefits everyone.

Article by Kerry Bodine
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5 min read
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