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Research Methods and Techniques

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It seems as though users respond to digital social experiences that make them feel something.

Article by Doug Klein
Share:Creating Social Experiences that Customers Care About
5 min read

UX design brings with it some of the same rewards and challenges that come with being a parent.

Article by Jamal Jackson
Share:Treat Your Users Like Children
5 min read

UX practitioners can learn valuable skills for complex projects from scientific models—which often take cues from user experience design.

Article by Hunter Whitney
Share:Tinkering in the Model Shop
8 min read

We can learn a lot about good UX when we slow down, wander aimlessly, and observe the world around us.

Article by Sarah Doody
Share:The Flâneur Approach to User Experience Design
7 min read

Solid UX requires understanding the relationships customers have with your different points of access.

Article by Jessica Peterson
Share:Research Where Your Channels Cross
8 min read

In the age of the customer, finding common ground between CX and UX benefits everyone.

Article by Kerry Bodine
Share:From User Experience To Customer Experience
5 min read

Did you know UX Magazine hosts the most popular podcast about conversational AI?

Listen to Invisible Machines

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