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Research Methods and Techniques

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Research Where Your Channels Cross

  • Apple, Customer Experience, Data visualization, Facebook, Mobile Applications, Mobile Technology, Research Methods and Techniques, Storytelling, Tablet, User Acceptance Testing

Solid UX requires understanding the relationships customers have with your different points of access.

Article by Jessica Peterson
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8 min read
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From User Experience To Customer Experience

  • Apple, Business UX Leaders, Customer Experience, Design, Human factors, Interaction Design, Internal Company Dynamics, Psychology and Human Behavior, Research Methods and Techniques, Team Dynamics, The Business of UX

In the age of the customer, finding common ground between CX and UX benefits everyone.

Article by Kerry Bodine
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5 min read
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Content Sharing and Social Networking Buttons

  • Analytics and Tracking, Content and Copy, Content Strategy, Design, Facebook, Research Methods and Techniques, Search, SEO, and SEM, Social Media Marketing, Social Networking

Social networking buttons are designed to get users sharing content, but do they work?

Article by Tania Lang
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5 min read
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Designing with Stakeholders? Accelerating the design process through co-creation

  • Design, Development, Internal Company Dynamics, Personal and Professional Development, Project Management, Research Methods and Techniques, Sketching, Team Dynamics, Working With Stakeholders, Workshops and Brainstorming

Sometimes the best way to work with stakeholders is through a collaborative and creative approach that fosters co-creation.

Article by Angela Craven
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UX is for Cheesemakers, Too

  • Business Value and ROI, Content Strategy, Customer Experience, Design, Global Products and Localization, Interviews, Personas, Product design, Prototypes, Research Methods and Techniques, Storytelling

A branding assignment with a small Scottish cheesemaker provides fertile examples of good user experience doing its thing.

Article by Tracy Brown
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8 min read
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