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Sharpening Your Competitive Edge with UX Research

  • Business Value and ROI, Consumer products, Content and Copy, Content Strategy, Contextual User Studies, Customer Experience, Data visualization, Design, Development, Direct Observation Research, E-commerce, Emotion, Marketing and Brand, Product design, Research Methods and Techniques, Strategy, Usability, Vendor-Client Relationships

A digital wedding planning design project with Martha Stewart Living demonstrates the power of taking UX research to the next level.

Article by Rebecca Flavin
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4 min read
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Eight UX Design Trends for 2013

  • Accessibility, Agile and Iterative Process, Apple, Apple iOS, Consumer products, Customer Experience, Data visualization, Design, E-commerce, Entertainment and Humor, Gaming, Gestures, Google, Interaction Design, Interface and Navigation Design, iPhone, Location-Based Services, Marketing and Brand, New and Emerging Technologies, Operating Systems, Product design, Search, SEO, and SEM, Social Networking, Sound and Audio, Technology, Technology for the Common Good, Touch, Twitter, Usability, Voice & Natural Language

A look at 8 trends in technology that will affect the way we design for user experience in 2013.

Article by THE MEME
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5 min read
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Content Strategy and Its Cousins

  • Content and Copy, Content Strategy, Customer Experience, Data visualization, Information Design and Architecture, Internal Company Systems and Intranets, Marketing and Brand

As with many elements of user experience design, “content” is subject to many different applications and definitions.

Article by Melissa Rach
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5 min read
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Problems and Solutions for Financial Smartphone Apps

  • Business Value and ROI, Consumer products, Contextual User Studies, Customer Experience, Design, Development, Facebook, Gaming, Google, Interface and Navigation Design, Marketing and Brand, Mobile Applications, Mobile Technology, Product design, Psychology and Human Behavior, Social Networking, Technology, Twitter

Avoid having users hit a dreaded dead-end when using financial apps by optimizing customer experience.

Article by Eric Camulli
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6 min read
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Stanislavski and the Reluctant Stakeholder

  • Agile and Iterative Process, Business Value and ROI, Customer Experience, Design, Direct Observation Research, E-commerce, Emotion, Empathy, Human factors, Internal Company Dynamics, Marketing and Brand, Personas, Project Management, Research Methods and Techniques, Search, SEO, and SEM, Team Dynamics, User Acceptance Testing, Vendor-Client Relationships, Working With Stakeholders

Tools employed by a mighty Russian acting coach can also can also be used to ease clients into an empathetic state.

Article by Tracy Brown
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7 min read
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Process Makes Perfect: Speech Recognition User Interface Design

  • Agile and Iterative Process, Apple, Apple iOS, Data visualization, Design, Development, Human factors, Information Design and Architecture, Interface and Navigation Design, Marketing and Brand, New and Emerging Technologies, Personas, Product design, Psychology and Human Behavior, Research Methods and Techniques, Voice & Natural Language

The nine steps to a voice user interface design with rewarding user experience.

Article by Stephen Keller
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7 min read
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