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To achieve a profitable and growing business, you need happy customers. However, all too often, the voice of the customer gets lost in the process.

Share:Keeping the Voice of the Customer Front and Center

Q&A organized according to the Journey Management framework presented on the CXPA webinar: Discover the journey, Design the journey, and Deliver the journey.

Share:Q&A From My CXPA Webinar: From Journey Mapping To Journey Management
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What are the trends that product innovators and product designers need to look out for in the coming year? Let’s take a firm look.

Share:These are the UI/UX trends you need to keep an eye out for in 2021

All the winners have been chosen! Take a look.

Share:Announcing Winners of the 2016 UX Magazine Awards!

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