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Design Theory

Read these first

A vital part of doing any fixed scope or priced work is the proposal – here’s some tips that might help.

Article by Matt Isherwood
Share:How to create a UX project proposal that wins clients
4 min read
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Biases often creep into our design decisions. We should avoid such biases and understand the importance of staying neutral while evaluating everyone’s opinion.

Article by Abhishek Umrao
Share:6 Ways Psychology Affects Your Design Work
8 min read
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Things like technology, privacy, or accessibility aren’t plug-and-play components, but a vital part of what makes a service good for users.

Article by TJ Harrop, Tim de Sousa
Share:What privacy pros can learn from service design
6 min read
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Patient experience is complex. How do the nurses treat you? Are the facilities clean and up to date? Do they make you feel safe?

Article by UX Healthcare, Zane Dickens
Share:Considering second-order effects when viewing Patient Experience from a distance
8 min read
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