Empathetic interactions? Or volume and scale? AI, in the form of bots and empathetic digital people, can deliver both.
If there’s one thing I learned over five years in an AI leadership role with a Big 4 Consulting Firm, it’s that the popular view of Conversational AI misses the point.
This nascent technology will undoubtedly be the key to removing developer bias—and its prominence is just around the corner