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Case study: conveying trust in an app that collects user’s data and allows them to control and sell it.
When what gets measured gets mismanaged
Why the successful companies of tomorrow are investing heavily in product design today.
The success of a design completely depends upon how the users interact with it.
When design teams work with data scientists and ethnographers, they can design a solution that gives an edge by leveraging data to the benefit of their customers.
Algorithms are based on past behaviors—what you liked, what you purchased, what you clicked.
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