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Data visualization

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Devised in the 1980s, the Kano Model proves itself an invaluable tool for modern research, when leveraged properly.

Share:Leveraging the Kano Model for Optimal Results
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The broken telephone game was fun in grade school, but playing it during development and design leads to muddled user experience.

Share:The Broken Telephone Game of Defining Software and UI Requirements
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Conducting user research in a region as sprawling, diverse, and rapidly changing as Asia poses a real challenge for Western companies—here are five ways to make it easier.

Share:Five Lessons Learned Doing User Research in Asia
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