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Contextual User Studies

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Problems and Solutions for Financial Smartphone Apps

  • Business Value and ROI, Consumer products, Contextual User Studies, Customer Experience, Design, Development, Facebook, Gaming, Google, Interface and Navigation Design, Marketing and Brand, Mobile Applications, Mobile Technology, Product design, Psychology and Human Behavior, Social Networking, Technology, Twitter

Avoid having users hit a dreaded dead-end when using financial apps by optimizing customer experience.

Article by Eric Camulli
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6 min read
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Five Lessons Learned Doing User Research in Asia

  • Contextual User Studies, Data visualization, Design, Direct Observation Research, Emotion, Global Products and Localization, Psychology and Human Behavior, Research Methods and Techniques

Conducting user research in a region as sprawling, diverse, and rapidly changing as Asia poses a real challenge for Western companies—here are five ways to make it easier.

Article by Carissa Carter
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8 min read
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Beyond Task Completion: Flow in Design

  • Contextual User Studies, Emotion, Flow and Immersion, Interaction Design, Product design, Psychology and Human Behavior, Usability

In flow, the experience is rich and deep, and helps users be productive and highly creative.

Article by Dana Chisnell
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13 min read
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Busting the Myth of the Giant Green Button

  • Contextual User Studies, Direct Observation Research, Ethnography, Product design, Psychology and Human Behavior, Research Methods and Techniques, User Reported Feedback

The true story of ethnography at PARC, and how it reveals the power of ethnography.

Article by PARC
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4 min read
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