Business UX Leaders

UX Magazine

Defining and Informing the Complex Field of User Experience (UX)

Walt Disney: The World’s First UX Designer

Attention to detail, a focus on immersion, and the desire constantly improve his products made Walt Disney one of the earliest designers of user experience.

Article - Joseph Dickerson - September 9, 2013 - 6 Comments

How Chief Customer Officers Orchestrate Experiences

When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.

Article - Paul Hagen - June 4, 2013 - 2 Comments

Intersection - How Enterprise Design Bridges the Gap Between Business, Technology and People

In Intersection, Milan Guenther introduces a Strategic Design approach that aligns the overarching design efforts in complex environments on common course, in order to shape tomorrow’s enterprises

Resource - Milan Guenther - November 19, 2012 - 0 Comments

From User Experience To Customer Experience

In the age of the customer, finding common ground between CX and UX benefits everyone.

Article - Kerry Bodine - December 5, 2012 - 3 Comments

Sketching User Experiences: Getting the Design Right and the Right Design (Interactive Technologies)

Sketching User Experiences approaches design and design thinking as something distinct that needs to be better understood-by both designers and the people with whom they need to work.

Resource - Bill Buxton - March 30, 2007 - 0 Comments

E*TRADE's Digital Customer Experience

An interview with Tim Paul, Director of Product Management and User Experience at E*TRADE, about the growth and role of UX in the digitally driven company.

Article - Tim Paul - January 24, 2011 - 4 Comments