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Artificial Intelligence

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If there’s one thing I learned over five years in an AI leadership role with a Big 4 Consulting Firm, it’s that the popular view of Conversational AI misses the point.

Article by Jordan Ratner
Share:The Problem with How Organizations are Thinking about Conversational AI – an Insider’s Guide
12 min read

As we careen into the era of conversational AI and hyperautomation, closed systems create bad experiences that stifle innovation and opportunity

Article by Josh Tyson
Share:Open vs Closed: a Critical Question for Designing and Building Experiences
8 min read

This nascent technology will undoubtedly be the key to removing developer bias—and its prominence is just around the corner

Article by Jeff Steen
Share:The Future of your Hyperautomation Strategy is Conversational AI
6 min read

Mobile apps are undoubtedly the future—with conversational AI at the center of their development

Article by Jeff Steen
Share:Is Conversational AI the Future of Mobile Apps?
8 min read

Designers need a methodology that helps them weigh the benefits of using a new technology against its potential harm

Article by Caroline Sinders
Share:We Need a New Approach to Designing for AI, and Human Rights Should Be at the Center
6 min read

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