- Accessibility, Customer Experience, Design, Empathy, Remote Research, Usability, UX Education, UX Magazine
The project was to design a platform that educates and supports the wishes of those passing, as well as those who are left to mourn by using the design thinking process model.
YOU GOT THIS: An App Designed to Connect, Educate and Empower People Through Their Loss
- The author designed a platform to educate and support the wishes of those passing, as well as those who are left to mourn.
- The challenge was to understand the sensitive process of EOL (End of Life) Care and what individuals need.
- The author’s idea was to create an app that would:
- Perform daily check-ins
- Provide resources
- Provide tips
- Connect people
- The author’s approach to this challenge was based on the design thinking process model.
- The author of this article unpacks the research process:
- Qualitative analysis
- Competitive analysis & industry standards
- User interviews
- Ideation
- Prototyping
- Key takeaways:
- Make MVP a key to staying focused
- Keep iterating
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- May 19, 2022
8 min read
