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Age of Invisible Machines

  • Accessibility, Artificial Intelligence, Augmented Reality, Behavioral Science, Conversational Design, Customer Experience, Defining AI, Design, Usability, UX Education, UX Magazine

Conversational AI is the infinitely scalable interface.

Article by Cobus Greyling
IDEAS IN BRIEF
Age of Invisible Machines
  • Cobus Greyling shares his take on the new Wall Street Journal bestselling business book, Age of Invisible Machines by Robb Wilson with Josh Tyson
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3 min read
Age of Invisible Machines

To Keep a User, Sometimes You Have to Let Them Go

  • Accessibility, Behavioral Science, Customer Experience, Design, Design Theory, Empathy, Employee Experience, Psychology and Human Behavior, Technology, Technology for the Common Good, Usability, UX Education, UX Magazine, UX World Changing Ideas
Article by Jesse Weaver
IDEAS IN BRIEF
To Keep a User, Sometimes You Have to Let Them Go
  • Assuming every problem is product-related drives a product-centric approach to fixing them but problems are more complex than simple fixes to content or features.
  • The author uncovers 2 ideas:
    • Not all cancels are created equal
    • Think: User-centered retention
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6 min read
To Keep a User, Sometimes You Have to Let Them Go

Mastery for Generalists

  • Accessibility, Behavioral Science, Customer Experience, Design, Design Theory, Design Tools and Software, Technology, Usability, UX Education, UX Magazine

Becoming good when you’re interested in everything

Article by David Hoang
IDEAS IN BRIEF
Mastery for Generalists
  • Generalists are people who love variety, connecting the dots, and curious. In contrast, specialists usually focus and go deeper on a certain practice.
  • In his article, the author identifies how to grow in your craft in a generalist role.
  • The author gives advice on how to become a better generalist:
    • Be an expert at learning
    • Understand every role
    • Build connective skills
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5 min read
Mastery-for-generalists

Designing the Perfect Button

  • 3D Graphics and Interfaces, Accessibility, Behavioral Science, Customer Experience, Design, Design Tools and Software, Interaction Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, Motion and Animation, Usability, UX Education, UX Magazine

Everything you need to know about what makes a button great.

Article by Domas Markevicius
IDEAS IN BRIEF
Designing the Perfect Button
  • Buttons are one of the main UI elements in interactive design and most businesses measure their success by button clicks.
  • The author covers the principles for a good button design at Wix:
    • Making a button clear
    • Making a button findable
    • Making a button identifiable
    • Maintaining clear, predictable and simple text
    • Using single icon buttons with caution
    • Minding hierarchy and emphasis
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6 min read
Designing-the-perfect-button

Chaos, Derrida and Pigeons: Things I Learnt From Dave Snowden

  • Accessibility, Agile and Iterative Process, Behavioral Science, Business UX Leaders, Customer Experience, Design, Design Theory, Usability, UX Education, UX Magazine, UX World Changing Ideas

To hear Dave Snowden talk at Design Thinking Ireland was to be treated to an avalanche of fascinating and deeply interconnected ideas like no other. The talk also seriously overwhelmed my sketchnoting abilities.

Article by David Hall
IDEAS IN BRIEF
Chaos, Derrida and Pigeons: Things I Learnt From Dave Snowden
  • The article covers a talk Dave Snowden gave at Designing Thinking Ireland telling about his developed Cynefin framework — a powerful decision-making framework that attempts to give us tools to absorb uncertainty, create resilience, and thrive in a complex world.
  • The authors unpacks the following ideas:
    • Consciousness is a distributed function
    • Dark chocolate consumption and Nobel laureates
    • Derrida and aporia
    • Distributive ethnography
    • Embracing ambiguity
    • Exaptation
    • Falcon and the pigeon
    • Frozen Two and the adjacent possible
    • Order, complexity, and chaos
    • Sense-making
    • Triopticon
    • Wisdom of Crowds
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9 min read
Chaos-Derrida-and-pigeons_-things-I-learnt-from-Dave-Snowden

Zoom UX Review: 8 Ways To Make The App Better

  • Accessibility, Behavioral Science, Customer Experience, Design, Usability, UX Education, UX Magazine

Zoom has seen massive success over the last few years. However, some of its issues can make the overall experience pretty clunky and odd at times. Find out what are those in the article below.

Article by Adam Fard
IDEAS IN BRIEF
Zoom UX Review: 8 Ways To Make The App Better
  • The article covers some issues in Zoom product’s overall experience and some user needs that the author believes to be still unmet.
  • The list of Zoom’s issues to be improved:
    • Starting an instant meeting
    • Opening Zoom links
    • Endless scroll
    • When someone requests to join the call
    • Look and feel
    • Weird way to be logged in as a host
    • Integration with desktop and collaboration
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6 min read
Zoom UX Review: 8 Ways To Make The App Better
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