- Artificial Intelligence, Content and Copy, Contextual User Studies, Personal and Professional Development, Technology for the Common Good, UX Magazine
In a study of business professionals using ChatGPT to write business documents, task time decreased, while rated quality improved substantially.
- The article discusses the accuracy and reliability concerns raised by the introduction of ChatGPT and similar AI tools based on a recent study by Shakked Noy and Whitney Zhang from MIT.
- While there is a need to ensure the accuracy and reliability of AI-generated output, the study highlights the potential of these tools for enhancing human productivity and quality in professional settings.
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- May 4, 2023
- Artificial Intelligence, Conversational Design, Defining AI, New and Emerging Technologies, Technology, UX Magazine, UX World Changing Ideas
There is no more significant time to be a designer than the present and no greater reward than creating something new and contributing to the betterment of others, but this also comes with a huge responsibility. As new and emerging technologies evolve at an unprecedented pace, we must ask ourselves: if this pace continues to accelerate, what challenges will we face?
- The article proves that collaboration across fields of design, science, engineering, and technology is necessary to create a progressive future.
- Bias in AI algorithms reflects societal biases and intersectional-centered approaches are necessary to prevent unfair consequences.
- Advances in technology have allowed us to enhance our physical and cognitive skills, and we are entering a ‘post-human condition’ where our very identity as human beings is being redefined.
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- May 2, 2023
- Consumer products, Customer Experience, Design, Product design, Things UX People Like, UX Education
If you’re a fan of cartoons, you’ve probably seen that moment when the main character has a great idea, and a lightbulb turns on in their brain. Or maybe a genius plan falls into place. Well, “aha moments” aren’t just for cartoon characters. Businesses need them too.
- An “aha moment” is the moment your users realize the value your product provides. The author suggests that finding the “aha moment” for your product starts with user interviews and usability testing to understand your users’ habits, priorities, and wants.
- According to the author, to facilitate the “aha moment” for your users, you should focus on:
- Onboarding;
- Personalization;
- Removing barriers or bottlenecks in the user experience.
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- April 27, 2023
- Agile and Iterative Process, Conversational Design, Design, Design Theory
Agile and Design Thinking are, as buzzwords, commonplace in today’s corporate world. But what happens when an organization must blend the two, especially when it is on a larger scale? The two did not originate from the same source, but they are both essential to help companies move forward.
- The article explores how organizations can merge Agile and Design Thinking to create a more flexible, collaborative, and customer-focused approach to problem-solving.
- The Scaled Agile Framework (SAFe) incorporates Design Thinking principles into the Agile continuous exploration cycle, but it also has some key differences.
- To successfully blend Agile and Design Thinking, organizations must recognize that Design Thinking is also Agile in its iterative, co-creative, and collaborative approach, and applying too strict of a cadence and speed to the process could be counterproductive.
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- April 25, 2023
- Behavioral Science, Design, Empathy, Research Methods and Techniques, The Evolution of Research
Empathy. It’s critical that we use empathy in all of our design and innovation work to provide true value to people in order to make their lives better.
- Empathy is a critical tool for designers and innovators to create positive change in people’s lives when used productively, not self-indulgently.
- Many organizations engage in “empathy porn,” in which they use empathy solely for their own self-fulfillment, which leads to gathering useless insights that sit unused on a digital shelf.
- The ultimate goal of empathy in design and innovation should be to take action to improve people’s experiences and lead to the creation of something new that provides value to others.
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- April 20, 2023
- 3D Graphics and Interfaces, Augmented Reality, Design, Gaming, Mobile Applications, Mobile Technology, Personal and Professional Development, Requirements and Specifications, Visual Design
There are many ways for game UX designers to break into this multibillion-dollar industry. Using her 14 years of video game UX expertise, designer Pam Nicholls shares how.
- The video game industry is worth billions of dollars, and more game studios are incorporating UX specialists into the development process.
- The role of a UX designer in the gaming industry depends on the platform: console, mobile, or PC.
- UX designers can bring value to the development process by introducing players to the game, promoting inclusive design, and balancing game monetization and UX.
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- April 13, 2023