Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Behavioral Science ›› Design Killer, Killer Design

Design Killer, Killer Design

by Jonathan Ng
4 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

Providing feedback is part of the executives’ job. To receive critique is the reality of designers’ life. Yet critics might empower or discourage the whole design team. In this article, you will discover a framework made of 3 questions to upgrade your design critique and achieve better outcomes.

Companies are increasingly embracing design, not just as a feature, but as a core competency. As design is a collaborative process, many executives are finding the best ways to communicate with their design counterparts. Recently, our clients too have been asking us for help to steer their design teams to achieve a concerted success.

Requests like these aren’t alien to us. However, what was intriguing was the fact that they believe we are well-suited or more capable to do it than them because “designers listen to designers”. This got us questioning if it’s true, or if it’s a matter of effective criticism.

Let’s face it. Passive-aggressive competition during a design review isn’t a new thing. Both executives and designers have their fair share of experiences and live to tell their #FML tales. This situation begs the question: why are designers so fragile and why do comments from executives seem so harsh?

It’s because nobody enjoys critique. Period.

Image4

It’s tough for executives to give constructive feedback as they have no idea how to start, or where to start. Likewise, it is also difficult for designers to figure out how to improve a design in response to executives’ critiques.

For clarification’s sake, we are not covering how to effectively run a design critique, as there are many relevant articles out there. Instead, we are sharing ahem… a common method (no pun intended) we have been using internally as the ingredients for design critique. It comprises 3 key questions that aim to achieve alignment between clients and fellow designers, thus making design critique more effective and enjoyable.

№ 1: Question the design purpose

Many of us might think this is akin to questioning the design objective. However, there is a difference. A design objective is a goal set forth by the team, but a design purpose is the ‘why’ behind a design. The design intention needs to be clear and aligned with everyone first before we can kickstart an effective design critique.

It would be subjective to say that one logo is better than the other one, as we are not sure of the purpose behind the designs. But if we all know that the design purpose is to predominantly showcase critic attributes, followed by food, it would be easy to identify the left logo as a better option, and even suggest design changes to the right one (i.e. reduce the prominence of the egg, make the shape of the pen more iconic). When we make a design purpose clear, anyone (regardless of profession) can make better design choices and provide constructive criticism.

№ 2: Question the use of design principles

When we instinctively see design as being good, it’s likely because one or more Gestalt principles of perception are at play. Using Gestalt principles for design critique is helpful because it allows us to identify the best way a design purpose can be expressed.

Image4

It’s pretty obvious which poster design stands out from the other. The poster on the left uses the Gestalt Law of Figure/Ground that allows us to cognitively process the design as a whole. The poster on the right uses the Gestalt Law of Symmetry, which may not be the best as it requires us to comprehend different elements (i.e. the message, the difference between two images), before being able to fully absorb the design purpose. Using Gestalt principles for design critique will give us greater control over our designs, create more balanced and effective designs.

So next time before we say “it’s too bland”, or “it’s too complex”, we should question how we can use various Gestalt principles #FTW.

№ 3: Question the design placement

Design in itself is a solution. Having a great design purpose and principle is just part of the equation. What’s equally important is the design placement (or, design/visual hierarchy). Mainly because it leads the viewing experience, helping our brain process the information (in its intended way), regardless of its medium. There are a total of 12 characteristics in Visual Hierarchy, with some overlapping with Gestalt principles. To not to confuse ourselves, we use 4 key ones: scale, contrast, direction and reading patterns.

Image4

Let’s take a look at how visual hierarchy can bring out the best design even on a small mobile screen.

Image4

Looking at the above example, the design on the right is created with the right mix of visual hierarchy, making the classification of apps clear and easier for users to choose. The design on the left places equal weightage to the design elements (i.e. header size, app icon size), and takes a bit more effort to make sense of the classification of apps. Visual hierarchy, when used in a situation with complex information, can make designs a lot easier to comprehend.

Effective design criticism is not an entitlement to designers only.

Over the years, these 3 key questions (purposeprinciples and placement) have been crucial in helping us turn design killer feedback into killer design outcomes. It can be applied to any designs critiques, from logos to apps.

Getting great design outcomes is no longer just the job of a designer. Executives play an equally important role to shape the design outcome.

As the global COVID-19 situation requires us to collaborate remotely, we believe even more executives and designers need to master the art of design critiques, so they can achieve the synergy between vision, strategy, craft and execution to elevate the value design can provide for their companies.

post authorJonathan Ng

Jonathan Ng
Jonathan is the Founder of Common - A Strategic Design Firm. His last 17 years in the design industry was spent conceptualising and launching innovative products and service experiences for some of the world’s most renowned brands. He is an entrepreneur, an intrapreneur, and a design educator. Jonathan’s work has been recognized in major awards shows including Cannes, D&AD, Spikes Asia, OneShow, FWA, The Webbys and The Effies.

Tweet
Share
Post
Share
Email
Print
Ideas In Brief
  • Critique is a vital component of the design process as it enables improvement. However, it has to be well-thought-through to be beneficial for the design process.
  • 3 key questions might help to provide constructive feedback: What is the purpose behind the design? Are the design principles respected? Is there a visual hierarchy of elements/information?

Read the full article to learn a helpful method for and some key ingredients for design critiques.

Related Articles

Struggling with PowerPoint’s design limitations? This step-by-step guide shows you how to build systematic design solutions, from mastering slide layouts to using sticker sheets for patterns. Learn to create polished, professional presentations with smart workarounds and helpful tips.

Article by Jim Gulsen
A Step-by-Step Guide to Creating a “Design System” in PowerPoint
  • The article gives a step-by-step guide to building systematic patterns in PowerPoint. It talks about the program’s limitations and gives essential tips like mastering slide layouts and customizing text settings.
  • It suggests using PowerPoint’s automated features carefully and advocating for manual workarounds to elevate quality.
  • The piece introduces creating sticker sheets for reusable design components and highlights strategies for successful workflows.
Share:A Step-by-Step Guide to Creating a “Design System” in PowerPoint
5 min read

Publishing in HCI and design research can feel overwhelming, especially for newcomers. This guide breaks down the process — from choosing the right venue to writing, submitting, and handling revisions. Whether you’re aiming for conferences or journals, learn key strategies to navigate academic publishing with confidence.

Article by Malak Sadek
A Guide to Publishing Human-Computer Interaction (HCI) and Design Research Papers
  • The article provides a guide to publishing in Human-Computer Interaction (HCI) and design research, sharing insights from the author’s PhD experience.
  • It explains the significance of publishing in academia and industry, offering an overview of peer-reviewed journals and conferences.
  • It breaks down the two main types of papers — review and empirical — detailing their structures and acceptance criteria.
  • The piece emphasizes strategic research planning, collaboration, and selecting the right venue for submission.
  • The piece also outlines practical steps for writing, revising, and handling rejections, encouraging persistence and learning from reviewer feedback to improve publication success.
Share:A Guide to Publishing Human-Computer Interaction (HCI) and Design Research Papers
8 min read

Accessibility isn’t just about compliance — it’s about inclusion. A deaf developer shares what UX designers need to know to create better experiences.

Article by Tamara Sredojevic
Designing for Deaf Users
  • The article talks about a deaf developer who shares insights on digital barriers, assistive tech, and inclusive design.
  • It presents a candid conversation on UX challenges, assistive technology, and advocating for better accessibility.
  • The piece dives into the challenges and solutions for creating truly accessible experiences.
Share:Designing for Deaf Users
11 min read

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

Tell us about you. Enroll in the course.

    This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and