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- Healthcare Experience Design Conference
Improving Health through Human-Centered Design and Technology Speakers Include: Todd Park, Jonathan Bush, Robyn O’Brien, Gary Hirshberg, BJ Fogg, and Stephen Anderson. Please check out the full speaker roster and agenda: www.hxdconf.com Long Tea ...
Event - Amy Cueva - January 19, 2012 - 0 comments
- Storytelling for User Experience: Crafting Stories for Better Design
We all use stories to communicate, explore, persuade, and inspire. In user experience, stories help us to understand our users, learn about their goals, explain our research, and demonstrate our design ideas. In this book, Quesenbery and Brooks teach yo ...
Resource - Kevin Brooks, Whitney Quesenbery - March 15, 2010 - 0 comments
- Experience Maps Identify Inefficiencies and Opportunities
An experience map is a holistic view of all of the touchpoints or interactions people have with a brand. It enables you to determine a number of key factors: Frequency and duration of each touchpoint Levels of satisfaction with each t ...
Article - James Torio - October 04, 2011 - 3 comments
- A Whole New Mind: Why Right-Brainers Will Rule the Future
The future belongs to a different kind of person with a different kind of mind: artists, inventors, storytellers-creative and holistic "right-brain" thinkers whose abilities mark the fault line between who gets ahead and who doesn't. Drawing on re ...
Resource - Daniel H. Pink - March 06, 2006 - 0 comments