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- Combining In-Person and Remote Research
In the early 90’s, Jakob Nielsen declared in-person user research as state of the art. “User testing with real users is the most fundamental usability method and is in some sense irreplaceable, since it provides direct information about how people u ...
Article - Sabina Idler - May 08, 2012 - 2 comments
- CAMP DIGITAL: MANCHESTER, 29th MARCH
Learn how a positive user experience can transform the quality of your products, the happiness of your customers and the success of your business. Camp Digital is a free, one-day event focusing on user experience, accessibility, inclusive digita ...
Event - Kevin Reay - March 16, 2012 - 0 comments
- Paying Attention: The Most Valuable Skill in UX Research
When you read about UX research you find lots of emphasis on the planning and structure of the research sessions. Where will you do research at a person's home or in a research facility? Will you go through a recruiting agency or recruit from yo ...
Article - Juliette Melton - January 10, 2012 - 5 comments
- Busting the Myth of the Giant Green Button
Title 2: A brief history of corporate ethnography Companies often turn to market research studies, focus groups, surveys, ethnographic studies, and other methods of g ...
Article - PARC - January 27, 2011 - 1 comment
- Ethnography in Industry: Objectives?
This article was contributed by PARC (Palo Alto Research Center, Inc.) as part of an ongoing series in UX Magazine. Visit the PARC website to learn more about PARC's current work and how to work with them, and to read other posts and publications ...
Article - Victoria Bellotti, PARC - June 01, 2010 - 3 comments
- Eye Tracking: Best Way to Test Rich App Usability
Eye tracking has recently been debated on many fronts, with a particular focus on the ways people misuse it, and how some use eye tracking only as a way to "wow" clients. In our experience, however, it's invaluable in bringing to light key findings ...
Article - James Breeze - March 19, 2010 - 9 comments
- The UX Design Process for the Boxee Beta
More than a year ago I very proudly announced that Boxee , the much-loved social media center software company, had hired me as the user experience designer for their beta . In the five months that I worked with them, I conducted user interviews ...
Article - Whitney Hess - March 02, 2010 - 11 comments