Article No. 1,152 | December 3, 2013
Automated speech recognition (ASR) engines need to be tuned using diagnostic tools for optimum performance, just like cars.
Article No. 1,151 | December 2, 2013
The technical problems with Healthcare.gov have been widely discussed, but there are usability issues to consider as well.
Article No. 1,150 | November 26, 2013
An excerpt from The Digital Crown explains the goal of effective content: users immediately recognize it, know it is for them, know what to do, and do it.
Article No. 1,149 | November 25, 2013
Creating a healthy ecosystem for your product or service to exist in allows it to thrive and rewards customers at every touchpoint.
Article No. 1,148 | November 21, 2013
Václav Krejčí, creator of the viral video "Was iOS 7 created in Microsoft Word," has written a book about Word as an instructional design tool.
Article No. 1,147 | November 20, 2013
A closer look at the Design for Experience awards category: Work Environment for Digital Practitioners
Article No. 1,146 | November 20, 2013
How lean UX research can help great experiences blossom in agile software development environments.
Article No. 1,145 | November 19, 2013
The desire to do work for grassroots startups leads a successful agency to the question: "What if we offered a condensed version of our process?"
Article No. 1,144 | November 18, 2013
A review of the features and UI elements of the Motorola Moto X and the Nokia Lumia 1020, which give an Apple enthusiast pause for consideration.
Article No. 1,143 | November 15, 2013
Coin, a smart credit card that promises to eliminate wallet-bulge, is an idea so smart it might help itself become obsolete.
Article No. 1,142 | November 14, 2013
A closer look at the Design for Experience awards category: Effective In-House Team
Article No. 1,141 | November 14, 2013
A learning initiative between Harvard and MIT, edX is creating an open-source learning platform with Google that's poised to change the experience of higher learning.
Article No. 1,140 | November 13, 2013
The co-author of the new book, Experience Design: A Framework for Integrating Brand, Experience, and Value, discusses how to gain the experience design perspective.
Article No. 1,139 | November 12, 2013
Keeping the user at the center of developer-led projects requires empowering your team to think like the user.
Article No. 1,138 | November 11, 2013
Companies that are eager to create superior customer experiences must repair, elevate, optimize, and differentiate their CX programs and initiatives.
Article No. 1,137 | November 8, 2013
We've created a broader DfE award category with "Innovative Technique or Tool."
Article No. 1,136 | November 7, 2013
A closer look at the Design for Experience awards category: Experience for Children
Article No. 1,135 | November 7, 2013
Designing apps for users in a healthcare setting, requires an understanding of the emotional states of patients and doctors.
Article No. 1,134 | November 6, 2013
Join us on a video tour of Drawing Ideas: A hand-drawn approach for better design, the new book by Mark Baskinger and William Bardel.
Article No. 1,133 | November 4, 2013
A closer look at the Design for Experience awards category: Bottom Line Impact
Article No. 1,132 | November 4, 2013
In an interview, Telsa’s User Interface Manager discusses the experience design that went into the Model S and its groundbreaking 17" touch control panel.
Article No. 1,131 | November 1, 2013
A closer look at the Design for Experience awards category: Experience that Makes a Difference
Article No. 1,130 | October 31, 2013
A recent conversation with Steve Portigal, author of Interviewing Users: How to Uncover Compelling Insights, highlights the importance of effective user research.
Article No. 1,129 | October 30, 2013
Effective writing for UX projects often requires copy that guides users discretely and then disappears into the background—here are five guidelines to get you there.