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Workshops and Brainstorming

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Remote User Research & Usability Methods

  • Data visualization, Decision Architecture, Design, Design Tools and Software, Heuristics, Internal Company Dynamics, Mobile Applications, Mobile Technology, Research Methods and Techniques, Research Tools and Software, Team Dynamics, Technology, Usability, User Acceptance Testing, User Adoption, Video, Visual Design, Working With Stakeholders, Workshops and Brainstorming

If you’re working with an audience across the globe, all under budget and time constraints, remote user testing can provide the rich data to help make informed decisions.

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Why You Need to Fail to Succeed

  • Emotion, Employee Experience, Heuristics, Internal Company Dynamics, Personal and Professional Development, Project Management, Psychology and Human Behavior, Strategy, Team Dynamics, Workshops and Brainstorming

Even with open communications, “risk” and “failure” are still uncomfortable terms for most people. So, how can you make sure your team embraces them?

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Experiment, Share, Evolve, Repeat

  • Business Value and ROI, Design, Design for Experience Awards, Employee Experience, Employment and Hiring, Internal Company Dynamics, Personal and Professional Development, Project Management, Team Dynamics, Vendor-Client Relationships, Working With Stakeholders, Workshops and Brainstorming

Results of the Work Environment for Digital Practitioners category of the Design for Experience awards show what agencies are doing to stay vibrant and relevant.

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Using Post-Service Personas to Design Closure Experiences

  • Business Value and ROI, Customer Experience, Design, Design Tools and Software, Emotion, Empathy, Human factors, Personas, Product design, Social Networking, Working With Stakeholders, Workshops and Brainstorming

Post-Service Personas help you understand the emotions of users after they end their relationship with a service or product, leading to better closure experiences.

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How to Use Persona Empathy Mapping

  • Customer Experience, Design, Design Tools and Software, Emotion, Empathy, Personas, Product design, Project Management, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Sketching, Working With Stakeholders, Workshops and Brainstorming

A workshop activity that forges alignment on user needs, goals, and pain-points, Persona Empathy Mapping bridges the gap between personas and design concepts.

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