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Working With Stakeholders

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UX and Agile: Tying the knot

  • Agile and Iterative Process, Business Value and ROI, Customer Experience, Data visualization, Design, Development, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Marketing and Brand, Personas, Product design, Project Management, Prototypes, Research Methods and Techniques, Team Dynamics, User Acceptance Testing, Vendor-Client Relationships, Wireframes, Working With Stakeholders

Like a healthy marriage, combining UX and agile methodologies requires communication, understanding, and compromise.

Article by Michael Lai
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6 min read
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Eight Lessons in Mobile Usability Testing

  • Analytics and Tracking, Android, Apple, Apple iOS, Contextual User Studies, Design, Design Tools and Software, Direct Observation Research, Human factors, Input devices, Prototypes, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Tablet, Technology, Usability, User Acceptance Testing, Working With Stakeholders

User acceptance testing for mobile poses an array of challenges—here are some hard-won lessons on doing it right.

Article by Tania Lang
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9 min read
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The RITE Way to Prototype

  • Agile and Iterative Process, Business Value and ROI, Design, Design Tools and Software, Development, Direct Observation Research, Information Design and Architecture, Interface and Navigation Design, Product design, Project Management, Prototypes, Research Methods and Techniques, Research Tools and Software, Technology, Usability, User Acceptance Testing, User Reported Feedback, Wireframes, Working With Stakeholders

The RITE Method can be an effective way to integrate user testing and iteration for fast and fluid design.

Article by Jenny Shirey, Quynh Nguyen, Ann Charng
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4 min read
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UX Behind the Firewall

  • Analytics and Tracking, Business Value and ROI, Customer Experience, Design, Development, E-commerce, Employee Experience, Ethnography, HTML5, Interface and Navigation Design, Internal Company Dynamics, Internal Company Systems and Intranets, Marketing and Brand, Microsoft Windows, Mobile Applications, Prototypes, User Reported Feedback, Vendor-Client Relationships, Working With Stakeholders

Implementing the UX process internally can improve the user interface of a company’s applications, improving productivity and morale.

Article by Clive Howard
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7 min read
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The Complexity of Simplicity

  • Business Value and ROI, Consumer products, Customer Experience, Decision Architecture, Design, Information Design and Architecture, iPhone, Product design, Project Management, Prototypes, Requirements and Specifications, Simplicity, Usability, User Acceptance Testing, Vendor-Client Relationships, Working With Stakeholders

Keeping user-centered designs simple can be extraordinarily complicated, so staying focused is key.

Article by Jay Selway
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5 min read
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When and Where to “Woohoo”

  • Business Value and ROI, Consumer products, Content and Copy, Content Strategy, Customer Experience, Design, Emotion, Empathy, Interface and Navigation Design, Marketing and Brand, Research Methods and Techniques, Social Media Marketing, Storytelling, Usability, User Acceptance Testing, User Reported Feedback, Vendor-Client Relationships, Working With Stakeholders

Crafting compelling and valuable copy requires infusing the brand’s voice with a human tone that users respond to.

Article by John Caldwell
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6 min read
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