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User Reported Feedback

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How to Perform Your Own Lean Mobile Usability Testing

  • Agile and Iterative Process, Content and Copy, Contextual User Studies, Design, Design Tools and Software, Empathy, Information Design and Architecture, Interface and Navigation Design, Mobile Applications, Mobile Technology, Prototypes, Remote Research, User Acceptance Testing, User Reported Feedback

Usability testing doesn’t have to be done in labs, doesn’t require experts, and doesn’t have to be expensive.

Article by Greg Nudelman
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9 min read
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Stop Sprinkling Emotion, Start Creating Magic and Meaning

  • Analytics and Tracking, Business Value and ROI, Consumer products, Content and Copy, Content Strategy, Customer Experience, Design, Design Tools and Software, Emotion, Flow and Immersion, Information Design and Architecture, Interface and Navigation Design, Internal Company Dynamics, Personal and Professional Development, Product design, Product Releases and Redesigns, Project Management, Psychology and Human Behavior, Research Methods and Techniques, Strategy, User Reported Feedback

Products and services that build deeper connections with customers are the result of a design process infused with emotion.

Article by Amanda O'Grady
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10 min read
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Don’t Make it Hard for Users to Provide Feedback #wtfUX

  • Agile and Iterative Process, Content and Copy, Content Strategy, Customer Experience, Design, Internal Company Systems and Intranets, Product design, User Adoption, User Reported Feedback

User feedback is the lifeblood of experience design. Make it easy and rewarding for your customers to share their feelings and ideas about your product or service.

Article by Daniel Brown
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2 min read
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Announcing Winners in the 2014 Design for Experience Awards

  • Accessibility, Agile and Iterative Process, Analytics and Tracking, Android, Apple, Apple iOS, Business Value and ROI, Cloud Computing, Consumer products, Content and Copy, Content Strategy, Contextual User Studies, Customer Experience, Data visualization, Design, Design for Experience Awards, Design Tools and Software, Emotion, Empathy, Facebook, Google, Government and Public Services, Healthcare, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Internal Company Systems and Intranets, iPad, iPhone, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Operating Systems, Personal and Professional Development, Personas, Persuasive Design, Product design, Product Releases and Redesigns, Project Management, Prototypes, Psychology and Human Behavior, Remote Research, Requirements and Specifications, Research Methods and Techniques, Research Tools and Software, Sketching, Software, Software as a Service, Sound and Audio, Storytelling, Strategy, Tablet, Team Dynamics, Technology, Technology for the Common Good, Twitter, Ubiquitous Computing, Usability, User Acceptance Testing, User Adoption, User Reported Feedback, UX Magazine, Video, Visual Design, Voice & Natural Language

Here they are! The winners of the 2014 international Design for Experience awards.

Article by UX Magazine Staff
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10 min read
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6 Rules for Staying Objective in the Testing Phase

  • Agile and Iterative Process, Design, Emotion, Empathy, Product design, Project Management, Prototypes, Usability, User Acceptance Testing, User Reported Feedback

Objectivity is key in the user testing phase of product development, and these six rules will keep your prototype ringing true.

Article by Gina McDuffie
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5 min read
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Designers as Innovators, and a Story About Coffee

  • Agile and Iterative Process, Consumer products, Design, Direct Observation Research, Empathy, Interaction Design, Interface and Navigation Design, Mobile Applications, Product design, Prototypes, Research Methods and Techniques, User Acceptance Testing, User Reported Feedback

The creation of an online marketplace for single-origin coffee leads to some realizations about the connections between design thinking and innovation.

Article by Tyler Tate
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6 min read
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