- Behavioral Science, Design, Empathy, Research Methods and Techniques, The Evolution of Research
Empathy. It’s critical that we use empathy in all of our design and innovation work to provide true value to people in order to make their lives better.
Article by Rich Nadworny
Empathy Porn. And How To Avoid It.
- Empathy is a critical tool for designers and innovators to create positive change in people’s lives when used productively, not self-indulgently.
- Many organizations engage in “empathy porn,” in which they use empathy solely for their own self-fulfillment, which leads to gathering useless insights that sit unused on a digital shelf.
- The ultimate goal of empathy in design and innovation should be to take action to improve people’s experiences and lead to the creation of something new that provides value to others.
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- April 20, 2023
3 min read
