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AI predictions trending in 2022

  • Artificial Intelligence, Augmented Reality, Customer Experience, Technology, The Business of UX, Usability, UX Education, UX Magazine

AI will likely be a key foundational element as the technology matures into the metaverse. Here are some more predictions on AI trends.

Article by John Hrzic
IDEAS IN BRIEF
AI predictions trending in 2022
  • For business leaders it’s important to learn how new developments can transform the competitive landscape in their industry.
  • The author shares his presumptions on AI trends in 2022:
    1. AI will fully converge with data and cloud — demanding a new management approach
    2. Simulations will unleash AI’s power in supply chains, the metaverse, and more
    3. There will be no more “messy” data: AI will let you find, use and monetize it
    4. You’ll be able to assess and forecast AI’s full value, not just cost savings
    5. AI’s ESG impact will demand your attention
    6. AI will be too important for AI specialists to govern
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DIAGNOSING CUSTOMERS’ NEW BEHAVIOR DURING THE PANDEMIC

  • Behavioral Science, Customer Experience, Emotion, The Business of UX, UX Education, UX Magazine

Even when things are going pretty well, we still have a negative bias. There is something perverse about never being happy with objective successes either.

Article by Colin Shaw
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7 min read
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Airlines and Covid19: How User Centered Design Can Help

  • Customer Experience, Design, Empathy, The Business of UX

As the dust settles on aviation travel, and attitudes toward it are reevaluated, airlines would do well to follow principles focused on the customer experience.

Article by Tyler Roberts
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4 min read
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15 Things to Consider for Your UX Portfolio

  • Employee Experience, Employment and Hiring, Human factors, Internal Company Dynamics, Interviews, The Business of UX

Assuming I’ve convinced you of the value of a UX portfolio, here are 15 things to consider when creating one.

Article by Loe Lee
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4 min read
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Dangerous times in Design

  • Design, Design Theory, Employee Experience, Human factors, Internal Company Dynamics, Team Dynamics, The Business of UX

As Design expands into the realms of solving business problems, strategic scenarios, customer experience and services… What is Design today, and who are Designers?

Article by Anish Joshi
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6 min read
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The Tipping Point: Who is best placed to do strategic design?

  • Design, Employee Experience, Employment and Hiring, Personal and Professional Development, The Business of UX

The best and most effective use and impact for many people is to incorporate design thinking techniques into their day jobs.

Article by Anish Joshi
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