Even when things are going pretty well, we still have a negative bias. There is something perverse about never being happy with objective successes either.
As the dust settles on aviation travel, and attitudes toward it are reevaluated, airlines would do well to follow principles focused on the customer experience.
Assuming I’ve convinced you of the value of a UX portfolio, here are 15 things to consider when creating one.
As Design expands into the realms of solving business problems, strategic scenarios, customer experience and services… What is Design today, and who are Designers?
The best and most effective use and impact for many people is to incorporate design thinking techniques into their day jobs.
“Oh, so you make things look pretty?” Years of misconception and we continue to clarify what it is we do.
