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When Online Behavior Becomes Second Nature

  • Consumer products, Content and Copy, Content Strategy, Contextual User Studies, Form design, Human factors, Information Design and Architecture, Interface and Navigation Design, Social Media Marketing, Technology, Usability, User Reported Feedback

LinkedIn’s messaging center recently shook up the function of the return key, causing users to make errors and feel apprehensive about future usage of the chat feature.

Article by Tammy Guy
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4 min read
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Handy Tips for Improving Web UX for Better Conversion Rates

  • Content and Copy, Content Strategy, E-commerce, Google, Marketing and Brand, Search, SEO, and SEM, Technology, Web

No one can make sweeping generalizations about what to change or how to optimize conversion rates. But if you go in with an open mind, you can learn something new.

Article by Lucy Barret
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8 min read
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Information Architecture: Design for Understanding

  • Accessibility, Customer Experience, Decision Architecture, Design, Digital Publishing and eBooks, E-commerce, Form design, Information Design and Architecture, Nomenclature, Semantic Technology, Technology, Usability, UX Education, Web

An excerpt from the new O’Reilly book, Information Architecture, 4th Edition, explores how information architecture infuses products with meaning and a sense of place.

Article by Lou Rosenfeld, Jorge Arango, Peter Morville
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9 min read
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Oh Hi There, Bot

  • Internal Company Systems and Intranets, New and Emerging Technologies, Product design, Software, Software as a Service, Team Dynamics, Technology, Usability, Web

When designing your own Slack bot, you need to keep three UX considerations in mind: discovery, onboarding, and basic interaction.

Article by Vijay Sundaram
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8 min read
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The Toy Awakens: The UX of Sphero, Star Wars and BB-8

  • Augmented Reality, Consumer products, Customer Experience, Design, Emotion, Entertainment and Humor, Human factors, Interaction Design, Interface and Navigation Design, Interviews, Marketing and Brand, Mobile Applications, Mobile Technology, PopUX, Product design, Storytelling, Technology, UX Magazine

We talked to Sphero’s Chief Product Officer John Blakely about UX, the breakout bot BB-8, and the nature of play. And, of course, a galaxy far, far away.

Article by Gigi Peccolo
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7 min read
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5 UX Fundamentals of iOS 9

  • Apple, Apple iOS, Consumer products, Customer Experience, Design, Gestures, Human factors, Input devices, Interaction Design, Interface and Navigation Design, iPad, iPhone, Mobile Applications, Mobile Technology, Product design, Technology, Touch

By adding a host of updates to iOS 9, Apple is taking great strides in making its devices easier to use.

Article by Jaykishan Panchal
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8 min read
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