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Internal Company Dynamics

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Using the abilities from both design and development teams provides a certain edge that is impossible without collaboration.

Share:The Relationship Between Designers and Developers
5 min read

We talk with UserZoom CEO Alfonso de la Nuez about the importance of user testing, how to recruit panelists, and why research is an inspiration.

Share:In Conversation with Alfonso de la Nuez
6 min read

Due to the newness of the field and the relative ignorance still surrounding the term “UX Designer,” different companies expect vastly different things from the same job.

Share:The Differing Roles of the UX Designer
8 min read

By applying the Pareto Principle to user research, you can identify the top percentage of your product’s usability issues and feature gaps, then jump in and fix them.

Share:Pareto Principle-Based User Research
6 min read

Guiding your organization to achieve an experience-first mindset means understanding your context, building connections, and communicating your intention.

Share:Succeeding as a New Leader in Customer Experience
9 min read

As design thinking and now data science make their way more deeply into the fields of customer experience, companies who master these new approaches will stand out.

Share:Data Marries Design to Drive Customer Success in 2016
6 min read

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