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As the ease of self-service the Internet provides customers continues to expand, it’s important for businesses to keep predictability, efficiency, and convenience in focus to provide a user experience that feels personal.

Article by Emma Reeves, Sarah Richards
Share:It’s Business and It’s Personal
11 min read

Enriching UX theories and practices to support touch-free and natural language interactions.

Article by Brian Pagán
Share:New Design Practices for Touch-free Interactions
8 min read

Selecting the right type of UX review to suit the project’s stage and business objectives, and to yield quick results for the client.

Article by Frances Miller
Share:UX Reviews: Which one? How long?
7 min read
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