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Heuristics

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Pareto Principle-Based User Research

  • Contextual User Studies, Heuristics, Internal Company Dynamics, Research Methods and Techniques, Research Tools and Software, Team Dynamics, User Reported Feedback, Working With Stakeholders

By applying the Pareto Principle to user research, you can identify the top percentage of your product’s usability issues and feature gaps, then jump in and fix them.

Article by Jennifer Aldrich
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6 min read
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Succeeding as a New Leader in Customer Experience

  • Customer Experience, Heuristics, Internal Company Dynamics, Personal and Professional Development, Team Dynamics, Working With Stakeholders

Guiding your organization to achieve an experience-first mindset means understanding your context, building connections, and communicating your intention.

Article by Pete Kinser
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9 min read
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Book Review – “X: The Experience When Business Meets Design”

  • Accessibility, Business Value and ROI, Consumer products, Customer Experience, Design, Emotion, Empathy, Heuristics, Human factors, PopUX, Product design, Reviews, Storytelling, Technology, The Business of UX, The Business of UX Page Banner, UX Education, Visual Design, Web, Working With Stakeholders

“X: The Book” is both a crash course in architecting great experiences and simultaneously a must-read for any designer looking to brush up on his trade.

Article by Gigi Peccolo
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7 min read
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Understanding Your App

  • Analytics and Tracking, Android, Apple iOS, Customer Experience, Data visualization, Heuristics, Interaction Design, iPhone, Product design, Research Methods and Techniques, Research Tools and Software, Usability, User Acceptance Testing, User Adoption, User Reported Feedback

Task-based testing provides an approach that allows companies to gather both quantitative and qualitative feedback from a target audience.

Article by Arthur Moan
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5 min read
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Remote User Research & Usability Methods

  • Data visualization, Decision Architecture, Design, Design Tools and Software, Heuristics, Internal Company Dynamics, Mobile Applications, Mobile Technology, Research Methods and Techniques, Research Tools and Software, Team Dynamics, Technology, Usability, User Acceptance Testing, User Adoption, Video, Visual Design, Working With Stakeholders, Workshops and Brainstorming

If you’re working with an audience across the globe, all under budget and time constraints, remote user testing can provide the rich data to help make informed decisions.

Article by Anna Lurchenko
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11 min read
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Your Guide to Designing for a Mobile-First Future

  • Android, Apple iOS, Design, Design Theory, Design Tools and Software, Heuristics, Information Design and Architecture, Interaction Design, Interface and Navigation Design, iPhone, Mobile Applications, Mobile Technology, Strategy, Technology, Touch, Web

Don’t leave users squinting or pinching and zooming just to experience your mobile website. Help them make the most out of your mobile presence.

Article by Jaron Rubenstein
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5 min read
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