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Emotion

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Social Networks can be More than Just a “Like”

  • Customer Experience, Design, Development, E-commerce, Emotion, Facebook, Human factors, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Social Media Marketing, Social Networking, Strategy, Technology, Twitter, Usability

Creating an online community within your website can enrich customer service, deepen the relationship users have with your products, and grow brand loyalty.

Article by Laith Ulaby
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8 min read
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Everything I Really Need to Know about User Experience I Learned in Sunday School

  • Business Value and ROI, Consumer products, Content and Copy, Content Strategy, Customer Experience, Design, Emotion, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personal and Professional Development, Product design, Project Management, Psychology and Human Behavior, Research Methods and Techniques, Social Networking, Strategy, Technology, Usability, User Reported Feedback

Childhood lessons in good behavior and solid decision-making can be invaluable assets to UX practitioners.

Article by John Boykin
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4 min read
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UX the Bruce Lee Way

  • Business Value and ROI, Customer Experience, Design, Development, Emotion, Entertainment and Humor, Human factors, Interaction Design, Personal and Professional Development, Product design, Project Management, Research Methods and Techniques, Strategy, Technology, Usability

Many of the guiding principles that made Bruce Lee a master martial artist can help you become a master designer.

Article by Joseph Dickerson
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4 min read
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QuickPanel: Digital Cocooning

  • Apple iOS, Consumer products, Customer Experience, Design, Emotion, Empathy, Gaming, Human factors, Interaction Design, iPad, iPhone, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Psychology and Human Behavior, Tablet, Technology, Twitter, User Adoption

Randy Farmer, Brenda Laurel, and Christina Wodtke discuss the isolating elements of pervasive mobile technnology

Article by Mary Jean Babic
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7 min read
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The Ecosystem Behind the Product or Service

  • Agile and Iterative Process, Analytics and Tracking, Business Value and ROI, Consumer products, Customer Experience, Data visualization, Design, Development, Direct Observation Research, Emotion, Marketing and Brand, New and Emerging Technologies, Product design, Product Releases and Redesigns, Technology, User Reported Feedback

Creating a healthy ecosystem for your product or service to exist in allows it to thrive and rewards customers at every touchpoint.

Article by Andrii Glushko
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5 min read
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Experience Design is a Perspective, not a Discipline

  • Business Value and ROI, Consumer products, Customer Experience, Design, Design Theory, Development, Emotion, Interaction Design, Internal Company Dynamics, Marketing and Brand, Personal and Professional Development, Product design, Project Management, Research Methods and Techniques, Team Dynamics, Technology, Usability, Working With Stakeholders

The co-author of the new book, Experience Design: A Framework for Integrating Brand, Experience, and Value, discusses how to gain the experience design perspective.

Article by Patrick Newbery
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7 min read
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