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Making a space for healthy conflict in an organization to work through confusion and disagreement.

Article by Nate Schloesser
Creating a Fight Club
  • The author shares ideas that helped him organize better communication within the company he was working at.
  • The author went through the following steps and processes:
    • Setting Topics
    • Choosing a Facilitator
    • Participants
    • The Structure
    • Rules of Engagement
    • Rules of Etiquette
    • Chatham House Rule
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6 min read
Creating-a-Fight-Club
Article by Jesse Weaver
To Keep a User, Sometimes You Have to Let Them Go
  • Assuming every problem is product-related drives a product-centric approach to fixing them but problems are more complex than simple fixes to content or features.
  • The author uncovers 2 ideas:
    • Not all cancels are created equal
    • Think: User-centered retention
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6 min read
To Keep a User, Sometimes You Have to Let Them Go

Becoming good when you’re interested in everything

Article by David Hoang
Mastery for Generalists
  • Generalists are people who love variety, connecting the dots, and curious. In contrast, specialists usually focus and go deeper on a certain practice.
  • In his article, the author identifies how to grow in your craft in a generalist role.
  • The author gives advice on how to become a better generalist:
    • Be an expert at learning
    • Understand every role
    • Build connective skills
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5 min read
Mastery-for-generalists

SAP Research Labs present the top trends and highlights for 2022

Article by Malini Leveque
Top 5 Trends in User Research & Insights
  • The author presents the top trends and highlights by SAP Research Labs for 2022:
    • Remote user research is the new form
    • Accessibility, diversity and inclusion are becoming more mainstream
    • The demand for measurement and evidence-based product experience strategy continues to grow
    • Exponential growth in experience data is driving demand and investment in data science and machine learning at cloud speed
    • User research is the new culture of learning, practiced by all
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5 min read
Top-5-Trends-in-User-Research-Insights

Burned out leaders lead teams to burn out.

Article by Lindsey Wallace
Compassion is a Strategy
  • The author believes that compassion helps create teams and organizations that foster not just “human centered design” but organizations and structure that help people thrive rather than crushing them.
  • The author shares her own story and gives tips on how to become a more effective compassionate leader:
    • Let go of control and delegate intentionally
    • Caring for yourselves and your families
    • Let the news and the fullness of your experience into work
    • Cancel things
    • Work on your emotional distance
    • Place a higher value on your mental and physical health than on your work
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8 min read
Compassion-is-strategy-

To hear Dave Snowden talk at Design Thinking Ireland was to be treated to an avalanche of fascinating and deeply interconnected ideas like no other. The talk also seriously overwhelmed my sketchnoting abilities.

Article by David Hall
Chaos, Derrida and Pigeons: Things I Learnt From Dave Snowden
  • The article covers a talk Dave Snowden gave at Designing Thinking Ireland telling about his developed Cynefin framework — a powerful decision-making framework that attempts to give us tools to absorb uncertainty, create resilience, and thrive in a complex world.
  • The authors unpacks the following ideas:
    • Consciousness is a distributed function
    • Dark chocolate consumption and Nobel laureates
    • Derrida and aporia
    • Distributive ethnography
    • Embracing ambiguity
    • Exaptation
    • Falcon and the pigeon
    • Frozen Two and the adjacent possible
    • Order, complexity, and chaos
    • Sense-making
    • Triopticon
    • Wisdom of Crowds
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9 min read
Chaos-Derrida-and-pigeons_-things-I-learnt-from-Dave-Snowden

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