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Consumer products

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The Keys to Designing an Empathetic User Experience

  • Consumer products, Customer Experience, Design Theory, Emotion, Empathy, Enterprise Products, Human factors

Empathy is the key to creating a UX that will actually make users happy, and a truly empathetic UX begins even before there’s a product to design.

Article by Q Manning
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4 min read
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User Testing as a Design Driver

  • Augmented Reality, Consumer products, Contextual User Studies, Design, Interaction Design, Interface and Navigation Design, Interviews, iPad, iPhone, Mobile Applications, Mobile Technology, Motion and Animation, New and Emerging Technologies, Product design, Project Management, Prototypes, Research Methods and Techniques, Research Tools and Software, Social Media Marketing, Social Networking, Usability, User Acceptance Testing

The lead designer from Looksery—Snapchat’s recent acquisition—explains how user testing led to the creation of an app people can’t get enough of.

Article by Jordan Crone
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6 min read
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The Trials and Tribulations of the (Not So) Quick Pass #wtfUX

  • Consumer products, Design, E-commerce, Information Design and Architecture, Interface and Navigation Design, PopUX, Privacy and Data Security, Product design, Usability

Sometimes the process of paying roadway tolls online can feel worse than waiting in traffic.

Article by Josh Tyson
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1 min read
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My Mailbox Overfloweth but I Don’t Have Time for Your Unsubscribe #wtfUX

  • Consumer products, Content and Copy, Content Strategy, Design, Entertainment and Humor, Form design, PopUX, Product design

It’s easy to accidentally subscribe to a company’s newsletter. It’s often very, very hard to get off their mailing list.

Article by Josh Tyson
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2 min read
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Only Paying Attention to Your Website and App? Your UX Probably Sucks

  • Apple, Apple iOS, Business Value and ROI, Consumer products, Customer Experience, Design, Emotion, Empathy, Employee Experience, Internal Company Systems and Intranets, iPad, iPhone, Mobile Applications, Mobile Technology, Product design, Project Management, Tablet, Team Dynamics, Ubiquitous Computing

A slew of bad real-world experiences with an airline known for it’s digital savvy remind us that experience design goes well beyond what’s on the screen.

Article by Jon Peterson
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6 min read
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Samsung’s New IoT Hub or an App-Controlled Star Wars Droid?

  • Android, Apple, Apple iOS, Artificial Intelligence, Consumer products, Customer Experience, Design, Information Design and Architecture, iPad, iPhone, Mobile Applications, Mobile Technology, New and Emerging Technologies, PopUX, Product design, Short News, Tablet, Ubiquitous Computing

The Internet of Things is likely to remain an abstraction to users until it can demonstrate real value … like Sphero’s BB-8 Star Wars toy.

Article by Josh Tyson
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3 min read
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