Business Value and ROI

A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

Accessibility, Artificial Intelligence, Business Value and ROI, Cloud Computing, Conversational Design, Customer Experience, Design, Design Tools and Software, Development, Employee Experience, Enterprise Products, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Systems and Intranets, Product design, Prototypes, Requirements and Specifications, Software, Software as a Service, Technology, Voice & Natural Language

There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

Article by UX Magazine Staff

December 11, 2019

11 min read

The future of work will be far less frightening when there’s more women in AI

Artificial Intelligence, Business UX Leaders, Business Value and ROI, Conversational Design, Design, Empathy, Interface and Navigation Design, Product design, Psychology and Human Behavior, Strategy, Voice & Natural Language

Imagine a world in which AI researchers, visionaries, venture capitalists, and startup founders are predominantly female.

Article by Valla Vakili

November 26, 2019

6 min read

5 Key Ways Telcos Can Improve Customer Experience With Conversational AI

Business Value and ROI, Customer Experience, Design, Human factors

While the telco industry faces many challenges, conversational AI can help alleviate some of these challenges.

Article by Henry Vaage Iversen

November 15, 2019

3 min read

Women in Technology

Business UX Leaders, Business Value and ROI, Classes, Customer Experience, Technology, The Business of UX

Women are quite literally breaking through the glass ceiling that once stood in their way and are standing alongside their male peers.

Article by Naomi Webb

August 18, 2016

3 min read

Muted Colors

Business Value and ROI, Content Strategy, Customer Experience, Design, Design Theory

It should be no surprise to any contemporary UX Designer that a flat, minimalist design trend has emerged over the past few years.

Article by Caitlin Burke

July 27, 2016

4 min read

Don’t You Just Hate When…

Business UX Leaders, Business Value and ROI, Consumer products, Content Strategy, Design, E-commerce, Enterprise Products

Four e-commerce Homer Simpson moments, and how they were rectified leveraging customer experience insights

Article by Michal Harel

July 15, 2016

5 min read

Business Value and ROI

A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

The future of work will be far less frightening when there’s more women in AI