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The Agentic Design Stack  |  UX is the future of AI
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Invisible Machines episodes
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Season 7—Spring 2026  ·  12 episodes  ·  Through-line: the human architecture of institutional change
Boring AI
is Good AI
Gordon
Why AI Scaffolding
Matters More than Use Cases
Flowers · S6
Decentralized
AI is the Future
Goertzel
Canonical
Knowledge is Key
DosSantos
What AI as
Cheap Prediction Means
Gans
Cheap Prediction,
Expensive Change
Goldfarb
Folk Law &
Fax Machines
Pahlka
Inside The
Infinity Machine
Mallaby
Crisis Is
Your Opening
Nitze
The Confabulation
Machine
Ratliff
No Strategy
Without Vision
Evergreen
When Agents Have
Wallets, Trust Is Currency
Cohen Freue
Nuclear Fusion,
No Power Lines
Frankle
The Checklist Your
Deck Is Missing
McMillan ← Latest
Fellows › Jennifer Clinehens
Contributing Author

Jennifer Clinehens

Head of Experience, Writer
Jennifer Clinehens

I’m an evidence-based marketer who combines art and science to create impactful customer relationships with brands. Writing where decisions, design, and behavioral science meet. Author, CX That Sings and Choice Hacking.

Contributions to UXM

6 pieces
1
Class of 2022

The Fascinating Psychology Tricks That Make WORDLE So Addictive

2022-04-05◆ Class of 2022
2
Class of 2021

How to Measure Customer Experience

2021-01-22◆ Class of 2021
3
Class of 2020

What is Simplicity Theory? Why people prefer simple experiences

2020-10-06◆ Class of 2020
4
Class of 2020

How Uber uses psychology to perfect their customer experience

2020-05-21◆ Class of 2020
5
Class of 2020

Salience: The psychology of an experience you can’t ignore

2020-04-28◆ Class of 2020
6
Class of 2020

How Netflix uses psychology to perfect their customer experience

2020-04-10◆ Class of 2020