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Defining and Informing the Complex Field of User Experience (UX)
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Why an Apple Fanboy Would Want to Work for Microsoft
Don’t try to play the institutional buy-in game better—just change the rules.
Article - Zachary Lym - August 31, 2011 - 9 Comments
Customer efficiency directly correlates to satisfaction and advocacy, and is the most accurate indicator of future behavior.
Article - Erietta Sapounakis, Different - August 11, 2011 - 11 Comments
Think Outside the Box, but Don't Forget the Box Exists
People rely on consistency and past experience for fast decision making.
Article - Tammy Guy - July 27, 2011 - 13 Comments
Five Popular Web Strategies That Don't Work
At your next moment of change and opportunity, what kind of leader will you be?
Article - Scott McDonald - July 26, 2011 - 30 Comments
Know Without Thinking: Instinct in UX
Users aren't blank slates, so UXD can leverage implicit memory in designs.
Article - Taylor Bastien - July 12, 2011 - 6 Comments
Meeting or matching user expectations, whether in an initial experience or a repeat one, relies on successfully matching the customer’s mental model.
Article - Corrina Liao Ph.D., Bec Purser, Different - June 21, 2011 - 8 Comments
Evaluating UX by Measuring Task Efficiency
Using the Keystroke-Level Model to evaluate physical and cognitive demands.
Article - Cathleen Zapata - June 13, 2011 - 0 Comments
UX: Don’t Hate, Participate
Building the legitimacy of UX by bridging relationships cross-functionally.
Article - Stephanie Arnold - May 9, 2011 - 0 Comments
Designing & Selecting Components for UIs
How to choose (or design) components based on sound principles of usability.
Article - Donna Maurer Spencer - May 8, 2011 - 4 Comments
Sample chapter from "Brave NUI World"
An introduction to and sample chapter from Daniel Wigdor and Dennis Wixon's new book.
Article - Daniel Wigdor, Dennis Wixon - April 13, 2011 - 1 Comments