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Efficiency, or the amount of time an expert user takes to complete a task, can have a direct impact on the bottom line. A few seconds off a call center task can save hundreds of thousands of dollars in a year. However, what is the impact of efficiency o ...

Article - Cathleen Zapata - June 13, 2011 - 0 comments - 0 attachments

In my January article, The Adventures of Usability Girl: Building UX from the ground up , I shared my experience of building the UX team at AT&T Interactive (ATTi) and discussed some tactics for building legitimacy of UX in a company. One ...

Article - Stephanie Arnold - May 09, 2011 - 0 comments - 0 attachments

This article introduces a sample chapter from the authors’ new book, Brave NUI World: Designing Natural User Interfaces for Touch and Gesture . You can download the sample chapter, entitled "Self-Revealing Gestures," and you can also ente ...

Article - Daniel Wigdor, Dennis Wixon - April 13, 2011 - 1 comment - 0 attachments

Survey research conducted in the fall of 2010 investigating job satisfaction among usability practitioners and how satisfaction is impacted by employer type, organizational placement, and other factors. Preface A couple of things before we ...

Article - Patrick Malecek - March 16, 2011 - 8 comments - 0 attachments

When the iPad first came out, many industry pundits were quick to make comparisons: It’s a giant iPhone ! It’s twice as heavy as the Kindle! It’s an inferior laptop! The first crop of iPad applications didn’t fare much better. Design gurus sl ...

Article - Suzanne Ginsburg - March 02, 2011 - 4 comments - 0 attachments

Evolutionary psychology tells us that humans are programmed to prefer bright colors, sweet flavors, and roundness of shapes. We are attuned to these things for survival: awareness of danger or safety, sources of energy, and choosing a healthy mate. ...

Article - Dana Chisnell - January 25, 2011 - 9 comments - 0 attachments

There's an interesting thread happening on reddit right now, sparked by this post by a soon-to-be-terminated Myspace employee: For better or worse I am a Myspace employee. Today, Myspace will be laying off 60% of the staff. This comes as no surp ...

Article - Jonathan Anderson | UX Magazine - January 11, 2011 - 34 comments - 0 attachments

So you want to build the next smash hit iPhone app? Extraordinary design is key to getting the attention of users and of Apple, so if an app exudes a stench of mediocrity, Apple won’t feature it and app shoppers probably won’t download it (even if they ...

Article - Jeremy Olson - December 09, 2010 - 7 comments - 0 attachments

A little while back, I was at an introductory lecture on interaction design. The presenter introduced the various types of interfaces during this lecture, ranging from the desktop-metaphor GUIs to the newer natural user interfaces (NUIs). It was a ...

Article - Max Steenbergen - November 03, 2010 - 17 comments - 0 attachments

Highly publicized lawsuits and an increased awareness of disabled users' needs have caused a much-needed improvement in attitudes toward accessibility . The general need for accessibility standards has set the foundations of the Web Content Acc ...

Article - Alexander Dawson - October 05, 2010 - 3 comments - 0 attachments