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Love, Hate, and Empathy: Why We Still Need Personas
Often mocked and misunderstood, when created with diligence and integrity, personas are an extremely valuable design tool.
Article - Kyra Edeker, Jan Moorman - February 21, 2013 - 9 Comments
Improving User Experience in Manuals
Help users make the most of the instruction manual that comes with a product by taking a user-centric approach to writing it.
Article - Anastasios Karafillis - February 5, 2013 - 7 Comments
Sharpening Your Competitive Edge with UX Research
A digital wedding planning design project with Martha Stewart Living demonstrates the power of taking UX research to the next level.
Article - Rebecca Flavin - February 1, 2013 - 4 Comments
The Four Waves of User-Centered Design
Over the past two decades, Bentley University has been charting and propelling the evolution of UX design.
Article - Dr. William Gribbons - January 29, 2013 - 5 Comments
The Cloud is Hazy for Automotive UX
Where user experience in cars is concerned, there are distinct advantages and disadvantages to moving systems to the cloud.
Article - Steve Tengler - January 24, 2013 - 2 Comments
Fostering a Culture of Innovation
Environments that create game-changing products and services need to remain vibrant at every level.
Article - Megan Geyer - January 23, 2013 - 0 Comments
4 Reasons Your UX Investment Isn’t Paying Off
Successful user experience efforts require more than just investment—they also need proper implementation.
Article - Hilary Little - January 22, 2013 - 13 Comments
Problems and Solutions for Financial Smartphone Apps
Avoid having users hit a dreaded dead-end when using financial apps by optimizing customer experience.
Article - Eric Camulli - January 21, 2013 - 1 Comments
When UX Research Begins, Become the Voice of Reason
Getting the best possible results from user research requires thorough and reasoned communication at the onset from UX team leaders.
Article - Tomer Sharon - January 17, 2013 - 1 Comments
Process Makes Perfect: Speech Recognition User Interface Design
The nine steps to a voice user interface design with rewarding user experience.
Article - Stephen Keller - January 14, 2013 - 0 Comments