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Defining and Informing the Complex Field of User Experience (UX)
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Dark UX: The Elements of The Video Gambling Experience
Slots and other electronic gambling machines often employ dark design patterns that encourage users to spend and play more without stopping or burning out.
Article - Marc Miquel - June 25, 2013 - 9 Comments
A Deep Dive Into Customer Experience
Many of the tools in your UX kit can be put to work in customer experience, which looks at how customers perceive every interaction with a company.
Article - Kerry Bodine - June 24, 2013 - 8 Comments
Quantitative Research and Eye-Tracking: A match made in UX heaven
Usability testing becomes more effective when you combine quantitative data with eye tracking results that have been cross-referenced using qualitative research
Article - James Breeze, Alexis Conomos - June 20, 2013 - 4 Comments
The Evolution of the Online Dating Experience
Getting into the nitty-gritty of online dating reveals a complex user experience evolving toward the ubiquity of social networking.
Article - Jayse Lee - June 5, 2013 - 4 Comments
How Chief Customer Officers Orchestrate Experiences
When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.
Article - Paul Hagen - June 4, 2013 - 2 Comments
How to Design for the Gut
Designing for visceral reactions in your users can create experiences that deliver emotional satisfaction and drive habitual use.
Article - Morgan Brown, Chuck Longanecker - May 29, 2013 - 0 Comments
The Greatest Secrets of UX Revealed!
Stripping away some of the mysticism and pretense surrounding user experience design.
Article - Joseph Dickerson - May 15, 2013 - 12 Comments
Create a Better Responsive User Experience
The best responsive web designs show a rich understanding of what users are looking for and the right way to deliver it.
Article - Nick Switzer - May 14, 2013 - 2 Comments
Five User Experience Lessons from Jim Carrey
Having trouble explaining the value of user experience to stakeholders? Let Jim Carrey help.
Article - Steve Tengler - April 22, 2013 - 0 Comments
Playful exercises with metaphor can draw new insights out of piles of research data.
Article - Cyd Harrell, Jodi Leo - April 19, 2013 - 5 Comments