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Join Jeff McMillan and David Wu of Morgan Stanley as they delve into the creation of a cutting-edge digital assistant for the firm’s advisors. In this insightful conversation with Robb and Josh, they explore the technical and strategic efforts behind building an AI assistant that harnesses a vast knowledge base, propelling Morgan Stanley to the forefront of conversational AI innovation.
Agentic AI, Artificial Intelligence, Conversational AI, User Experience
Can AI agents fix the broken world of customer service? This piece reveals how smart automation transforms stressed employees and frustrated customers into a smooth, satisfying experience for all.
AI Alignment, AI Ethics, AI Transparency, Artificial Intelligence, Google Gemini, Human-AI Interaction, LLM, Machine Learning, Product Design
Why does Google’s Gemini promise to improve, but never truly change? This article uncovers the hidden design flaw behind AI’s hollow reassurances and the risks it poses to trust, time, and ethics.
Artificial Intelligence, Product Design, UI Design, UX Design
AI is raising the bar for everyone, but what happens when the space to learn, fail, and grow quietly disappears?
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