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LinkedIn’s messaging center recently shook up the function of the return key, causing users to make errors and feel apprehensive about future usage of the chat feature.
By applying the Pareto Principle to user research, you can identify the top percentage of your product’s usability issues and feature gaps, then jump in and fix them.
The scrolling behavior of Feedly’s site is at first erratic, unless you have some experience with building on the web.
Whether users conceptualize the content as a “paper” document, “website,” or “electronic” document with assumed capabilities is a critical UX inquiry.
When users are accustomed to using a pattern, even a minor change in that pattern can be very expensive in performance terms.
Big data, smart mobile technology and connected devices are combining to allow us to build a new type of smart digital service: Living Services.
