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Technology for the Common Good

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A Q&A with celebrated tech leader and design pioneer, Robb Wilson


Conversational AI Experiences Don’t Have to Suck
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11 min read
Conversational AI Experiences Don’t Have to Suck

Tips on how to design for the blind.

Design for the Blind

The author explains how to design for people using Assistive Technologies and offers 5 tips.

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4 min read
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Brain Computer Interfaces (BCIs)
  • Brain-computer interfaces (BCIs) are interfaces for recording and processing neurological data and turning these data into an output.
  • Neurodata can be directly recorded, e.g., by a BCI, or indirectly recorded, e.g., an individual’s spinal cord.
  • There are particular privacy risks associated with BCIs that might need the following solutions:
    1. Encryption
    2. Local-first software
    3. Separation of data and compute (or edge computing)
    4. Access control layer
    5. Data cooperative
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3 min read
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Typing search queries is gradually becoming an outdated artifact of the past and voice tech is becoming more useful and promising by the day. So what other prospects await for voice tech and why is it so special? We’re about to find out!

Voice Search and Voice Interfaces 101
  • This article covers some essential voice search statistics, how people interact with voice interfaces, what can users do with voice and why startups should care about all of this.
  • Typing search queries is gradually becoming an outdated artifact of the past.
  • The author believes that the overwhelming consumer shift towards voice interfaces will inevitably lead to the mass adoption of this technology among startups.
  • How to Design a Voice Interface?
    • Pre-design Stage
    • The Main Design (user research, customer journey mapping, VUI competitor analysis, gathering requirements, prototyping, usability testing)
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8 min read
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Every organisation is unique and there is no one-size-fits-all solution for digital transformation. But you might be aware that training on digital mind-set and continuous reinforcement go a long way in imbibing a digital culture in the employees. And there are particular critical success factors for digital transformation that might help you in this respect. So what are they? You’re just about to find out!

Critical Success Factors for Digital Transformation
  • Digital transformation requires a complete shift in the organization’s culture and need for a digital mindset, rather than the mere ability to use tools or technology.
  • There are 4 key tenets to having a digital mindset:
    1. Customers Obsession
    2. Agile and iterative development
    3. Constant collaboration and transparency among teams
    4. Willingness to take risks
  • With the technological evolutions, it is important for employees and teams to be able to experiment with newer ideas and business models without fear of failure and subsequent admonition.
  • Training on digital mindset and continuous reinforcement goes a long way in imbibing a digital culture in the employees.
  • The author believes teams that operate as digital natives to be better prepared to face the changing dynamics of the business world.
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5 min read
Critical Success Factors for Digital Transformation

Transformation has to be driven by everybody, not just by climate groups, and we have a responsibility to use our influence to drive this.

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5 min read

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