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We can learn a lot about good UX when we slow down, wander aimlessly, and observe the world around us.
Mapping the path of a customer’s experience shows where improvements can be made.
In both design and the strategy its gameplay requires, Scrabble teaches us the value of restraint.
The core attributes of a good facilitator can also be found in a great designer.
The five POs who can create headaches during your project, and how to deal with them.
Using standard conventions, you can pave the way toward innovative user experiences that clients will embrace.
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