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Strategy

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Chinese Users Want the Same E-Com Experiences as Their Western Counterparts

  • Consumer products, Customer Experience, Design, E-commerce, Emotion, Global Products and Localization, Marketing and Brand, New and Emerging Technologies, Privacy and Data Security, Requirements and Specifications, Strategy, Technology, Usability, Vendor-Client Relationships

Connecting with users in China often depends on communicating Western quality and authenticity, and emphasizing that what they see is what they get.

Article by Ernie Diaz
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5 min read
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Creating a Cultural Fit

  • Business Value and ROI, Design, Design Theory, Employee Experience, Employment and Hiring, Information Design and Architecture, Internal Company Dynamics, Marketing and Brand, Personal and Professional Development, Psychology and Human Behavior, Research Methods and Techniques, Strategy, Team Dynamics, Technology, Usability, User Reported Feedback

In an excerpt from his new book, Intertwingled, information architect Peter Morville describes how to create cultures that fit companies and their customers.

Article by Peter Morville
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7 min read
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QuickPanel: UX Futures

  • Analytics and Tracking, Apple, Consumer products, Data visualization, Design, Design Theory, Design Tools and Software, Development, Emotion, Entertainment and Humor, Global Products and Localization, Human factors, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personal and Professional Development, Privacy and Data Security, Product design, Psychology and Human Behavior, Software, Strategy, Team Dynamics, Technology, Ubiquitous Computing, Usability, Vendor-Client Relationships, Visual Design, Voice & Natural Language

Steve Krug, Nathan Shedroff, and Abby Covert take a crystal-ball look into the future of UX.

Article by Mary Jean Babic
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9 min read
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Five Tips for Experience Designers Working to Improve Healthcare Innovation

  • Contextual User Studies, Design, Design Tools and Software, Global Products and Localization, Government and Public Services, Healthcare, Human factors, Personal and Professional Development, Personas, Product design, Project Management, Research Methods and Techniques, Strategy, Team Dynamics, Technology, Ubiquitous Computing, User Adoption, Vendor-Client Relationships, Working With Stakeholders

Our ability to find the underlying problems puts experience designers in a unique position to bring positive change to healthcare efforts on a global scale.

Article by Tracy Brown
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6 min read
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CUBI: A User Experience Model for Project Success

  • Business Value and ROI, Consumer products, Content and Copy, Content Strategy, Customer Experience, Data visualization, Design, Design Theory, Design Tools and Software, E-commerce, Emotion, Empathy, Flow and Immersion, Human factors, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personal and Professional Development, Product design, Project Management, Psychology and Human Behavior, Research Methods and Techniques, Sketching, Software, Storytelling, Strategy, Team Dynamics, Technology, Usability, User Acceptance Testing, Vendor-Client Relationships, Visual Design, Working With Stakeholders

Frustrated with confusing, unorganized, complex, or antiquated antiquated user experience models, a designer at The Nerdery created the CUBI model.

Article by Corey Stern
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10 min read
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Differentiating with Design

  • Business Value and ROI, Consumer products, Customer Experience, Data visualization, Design, Development, Direct Observation Research, Flow and Immersion, Information Design and Architecture, Interface and Navigation Design, Onboarding, Product design, Project Management, Research Methods and Techniques, Software, Strategy, Technology, Usability, User Adoption, Visual Design

In an excerpt from her new book, How to Transform Your Ideas into Software Products, Mint.com’s founding engineering shows how strategic design can give you an edge.

Article by Poornima Vijayashanker
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9 min read
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