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Adopting social technologies in user research to get rapid, up-to-date user information and feedback.
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Research Methods and Techniques
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Avoiding the growing pains and pitfalls associated with becoming a user-driven company.
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Remote research can help develop a broader view of users in their natural environments.
Article by Brynn Evans, Juliette Melton
- Business Value and ROI, Contextual User Studies, Direct Observation Research, Ethnography, Research Methods and Techniques, Strategy
An examination of the business value of ethnography in user-center technology.
Article by Victoria Bellotti, PARC
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Usability pro Dana Chisnell reviews the new book by Nate Bolt and Tony Tulathimutte.
Article by Dana Chisnell
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A look at the science and value behind eye tracking usability studies.
Article by Jesse Zolna, Nicholas Gould
