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An insight into the relationship between various brain models, decision making and UX
Article by Sreya Majumdar
UX and decision making
- Your brain does a lot of things when you try to make a decision, here are some of them:
- Survival instinct — human species have evolved physically as well as mentally and always adapt to their environment to survive.
- Wiring — the pre-existing knowledge and emotions associated with the information create deeper belief systems which dictate how the user feels, thinks and responds.
- Biases — humans begin to learn through the loop of prediction ↔ correction and this process helps reduce uncertainties.
- Design — designers need to tap into psychological mechanisms and predict irrationalities and decision-making patterns (without being coloured by our own biases).
- Choice architecture — limiting choices can cause discomfort to the users.
- When making a decision, we can:
- Present choices in a way that would not require much cognitive effort.
- Cater to the users’ needs and biases (conscious and subconscious).
- Drive action.
- Appeal to the emotion of the user.
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- April 20, 2022
5 min read