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To make voice technology more human we need to create technology that supports our natural ability to build and negotiate understandings with others.

Article by Siri Mehus
Share:What I MEANT Was
9 min read
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Designing the best experiences across platforms means being responsive to the user, not the device.

Article by Emma Lindahl
Share:Let Users Drive Cross-Platform Design
3 min read
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Results of the Cross-Platform Experience category of the Design for Experience awards show the road to truly ubiquitous computing.

Article by Josh Tyson
Share:Building Experiences that Transcend Platforms
3 min read
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By agreeing on a common design taxonomy, practitioners can communicate their ideas more clearly and make certain their work adheres to recognized standards.

Article by James Wondrack
Share:A Common Design Taxonomy
6 min read
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In an excerpt from her new book, Practical Empathy, Indi Young explains how to make change on the inside.

Article by Indi Young
Share:Apply Empathy Within Your Organization
13 min read
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Standardization and better interface design hold the keys to the widespread adoption (and enjoyment) of smart TV technology.

Article by Navin Natoewal
Share:Paving the Road to Smart TV Innovation with Standardization
6 min read
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