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Interaction Design

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A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

  • Accessibility, Artificial Intelligence, Business Value and ROI, Cloud Computing, Conversational Design, Customer Experience, Design, Design Tools and Software, Development, Employee Experience, Enterprise Products, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Systems and Intranets, Product design, Prototypes, Requirements and Specifications, Software, Software as a Service, Technology, Voice & Natural Language

There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

Article by UX Magazine Staff
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11 min read

How Humility Helps AI Work Better with Human Users

  • Artificial Intelligence, Conversational Design, Customer Experience, Design, Development, Emotion, Empathy, Interaction Design, Psychology and Human Behavior, Voice & Natural Language

Because the outcome of an AI system is dependent on the information it’s trained on, ensuring a system presents a nuanced perspective can be tricky.

Article by Nona Tepper
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7 min read
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Meeting Design for Managers, Makers and Everyone: A Book Excerpt

  • Customer Experience, Design, Design Theory, Digital Publishing and eBooks, Human factors, Interaction Design, Project Management, Psychology and Human Behavior, Strategy, Team Dynamics

Chapter 3 “Build Agendas Out of Ideas, People, and Time” dives into the intricacies of planning and executing a successful and productive meeting.

Article by Kevin M. Hoffman
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7 min read
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Computer as Partner: A Synergistic Approach to Interaction Design

  • Artificial Intelligence, Conversational Design, Design Theory, Employee Experience, Healthcare, Human factors, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Usability

Human-computer interaction makes an effective partnership in which the outcome produced is greater than sum of the individual efforts.

Article by Lisa J Douglas
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8 min read
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The Future Is Near: 13 Design Predictions for 2017

  • Artificial Intelligence, Design, Gestures, Human factors, Interaction Design, Mobile Applications, New and Emerging Technologies, Technology, Technology for the Common Good, Touch

To architect the experiences of tomorrow, you must first design the interactions of today.

Article by Chase Buckley
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14 min read
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