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Information Design and Architecture

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The Five Worst UX Mistakes Websites Make

  • Content and Copy, Customer Experience, Design, E-commerce, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Mobile Technology, New and Emerging Technologies, Prototypes, Tablet, Technology, Usability, User Acceptance Testing, Video

There are many pitfalls that can sink a user’s experience with a website, here are five of the worst.

Article by Susan Weinschenk, Ph.D.
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The Complexity of Simplicity

  • Business Value and ROI, Consumer products, Customer Experience, Decision Architecture, Design, Information Design and Architecture, iPhone, Product design, Project Management, Prototypes, Requirements and Specifications, Simplicity, Usability, User Acceptance Testing, Vendor-Client Relationships, Working With Stakeholders

Keeping user-centered designs simple can be extraordinarily complicated, so staying focused is key.

Article by Jay Selway
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5 min read
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Two Major Challenges with Speech-Recognition Technology

  • Apple, Consumer products, Design, Design Tools and Software, Development, Direct Observation Research, Gestures, Human factors, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, iPhone, Product design, Research Methods and Techniques, Technology, Touch, Usability, Voice & Natural Language

An effective voice user interface requires solid error mitigation and the ability to actively demonstrate the capabilities of your design.

Article by Andrew Wagner
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Home Automation: The next frontier for UX?

  • Business Value and ROI, Consumer products, Customer Experience, Design, Development, Direct Observation Research, Government and Public Services, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Tablet, Usability

A home where appliances are speaking to each other and collecting usage data is fertile ground for user-centered research and design.

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Five User Experience Lessons from Laura Dern

  • Agile and Iterative Process, Analytics and Tracking, Business Value and ROI, Contextual User Studies, Data visualization, Design, Development, Healthcare, Human factors, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Marketing and Brand, Product design, Project Management, Prototypes, Research Methods and Techniques, Usability, User Acceptance Testing, User Reported Feedback, Voice & Natural Language, Working With Stakeholders

Potent lessons in improving user-centered designs from an unlikely source: Laura Dern.

Article by Steve Tengler
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8 min read
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Love, Hate, and Empathy: Why We Still Need Personas

  • Analytics and Tracking, Business Value and ROI, Contextual User Studies, Customer Experience, Design, Design Tools and Software, Development, Direct Observation Research, Human factors, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Marketing and Brand, Personas, Product design, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Storytelling, Strategy, Usability, User Acceptance Testing, User Adoption, User Reported Feedback, Working With Stakeholders

Often mocked and misunderstood, when created with diligence and integrity, personas are an extremely valuable design tool.

Article by Kyra Edeker, Jan Moorman
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6 min read
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