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Home ›› Human factors ›› Page 24

Human factors

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Persona Grata

  • Business Value and ROI, Customer Experience, Design, Design Tools and Software, Emotion, Empathy, Human factors, Interaction Design, Marketing and Brand, Personal and Professional Development, Personas, Product design, Project Management, Requirements and Specifications, Research Methods and Techniques, Strategy, Technology, Usability, Vendor-Client Relationships, Working With Stakeholders

A divisive tool among practitioners, personas can bring the perspective of your end users into the design process and help build consensus among stakeholders.

Article by Shlomo Goltz
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6 min read
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Using Post-Service Personas to Design Closure Experiences

  • Business Value and ROI, Customer Experience, Design, Design Tools and Software, Emotion, Empathy, Human factors, Personas, Product design, Social Networking, Working With Stakeholders, Workshops and Brainstorming

Post-Service Personas help you understand the emotions of users after they end their relationship with a service or product, leading to better closure experiences.

Article by Joe Macleod
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3 min read
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Designing Big Data for Humans (with a Little Help from Hollywood)

  • Analytics and Tracking, Augmented Reality, Data visualization, Design, Design Theory, Design Tools and Software, Emotion, Enterprise Products, Flow and Immersion, Gestures, Human factors, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Operating Systems, Personal and Professional Development, Product design, Strategy, Technology, Touch, Usability

Taking data with the richness of what Minority Report showed us and giving it the kind of approachable interface seen in Her.

Article by Tutti Taygerly
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4 min read
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Designing Effective Experiences for Financial Services

  • Decision Architecture, Design, Design Tools and Software, Human factors, Information Design and Architecture, Persuasive Design, Psychology and Human Behavior, Software as a Service, Strategy, Technology

Helping people make good financial decisions requires design that accounts for loss aversion and the salience of losses.

Article by Colleen Roller
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9 min read
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Proactive Experiences and the Future of UX

  • Business Value and ROI, Consumer products, Customer Experience, Design, Human factors, Information Design and Architecture, Interaction Design, iPad, iPhone, Location-Based Services, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Technology, Usability, User Adoption

As technology becomes more sophisticated and intertwined with our daily lives, customers will seek proactive experiences that anticipate and satisfy their needs.

Article by Tony Costa
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4 min read
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What Prevents Users from Making Better Financial Decisions?

  • Consumer products, Customer Experience, Design, Empathy, Healthcare, Human factors, Information Design and Architecture, Psychology and Human Behavior, Strategy, Technology, Usability

Making sound financial choices requires people to behave in ways that challenge many of our tried-and-true experience design methods.

Article by Colleen Roller
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7 min read
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