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Government and Public Services

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If Facebook can target ads based on your recent Google search history, shouldn’t the DMV be able to figure out that you’ve moved to a new address?

Article by Jen Baird, Jonathan Alcabes
Share:How can Federal decision-makers use Conversational AI to improve Customer Experience?
5 min read

All the winners have been chosen! Take a look.

Article by UX Magazine Staff
Share:Announcing Winners of the 2016 UX Magazine Awards!
6 min read

I’m a Divvy bikes member and fan, but there have been some speed bumps in my Divvy user experience.

Article by Will Scott
Share:Divvy Bikes Review
7 min read

UX Magazine contributors give us their predictions for the trends and developments that will shape experience design in 2016.

Article by UX Magazine Staff
Share:The Top UX Predictions for 2016
15 min read

Here they are! The winners of the 2014 international Design for Experience awards.

Article by UX Magazine Staff
Share:Announcing Winners in the 2014 Design for Experience Awards
10 min read
dfe-winners-2014-small

How a design team brought the Boston School District into the 21st century (and won a Design for Experience award) by focusing on parents as users.

Article by Josh Tyson
Share:Transforming the Public Sector, One Experience at a Time
3 min read
dfe-public-sector-experience-small

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